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FAQs
Have more questions? Don’t worry; we’re here to answer all your queries!
Your First Visit
- 01At your first visit, you’ll complete an intake form with your health history, current concerns, and goals. We’ll review it with you, answer any questions, and shape your treatment plan so your session feels comfortable and personalized.
- 02Ensure a smooth first session on your first visit. You'll fill out a form enlisting details, including medical history and any concerns. Then, we'll review your form and together we will build your treatment plan.
- 03Be sure to wear comfortable clothing, bring your water bottle to stay hydrated, and have a hair tie/clip handy to keep your hair out of the way during the massage sessions.
Payment and Gratuity
- 01You can pay with cash, credit card, debit card, or Venmo. We do not accept health insurance at this time.
- 02Tipping isn’t required, but it is always appreciated. If you’d like to show your thanks, a kind Google or Yelp review and referrals to friends and family also mean a lot to us.
General Massage Therapy Questions
- 01It depends on your goals and how your body feels. If you’re dealing with pain, tightness, limited range of motion, stress, or poor sleep, more regular sessions may help at first. We can then adjust your plan based on how you respond.
- 02It’s normal to feel a bit sore after a massage such as a deep tissue massage. This is generally expected to take 1 - 2 days to subside.
- 03We often help clients with neck and shoulder tension, back pain, hip tightness, headaches, jaw tension, stress, and pregnancy-related discomfort. We also support clients recovering from injury. Every session is personalized, so your treatment plan is based on your body and your goals.
Booking and Availability
- 01We are open from 10:00 am to 6:00 pm on the following weekdays: ● Wednesdays ● Thursdays ● Fridays.
- 02Clicking the "Book Now" option will allow you to schedule an online appointment easily. To set up your session, simply follow the instructions.
- 03If you have trouble booking online, please contact us and we’ll help you schedule your appointment. You can email us at onenesswellnessnyc@gmail.com or text us at (917)353-0866.
- 04No referral is needed to book with us. If you have a medical condition, recent injury, or are recovering from surgery, let us know during your intake so we can adjust your treatment safely. When in doubt, it’s always a good idea to speak with your healthcare provider first.
- 05Yes. If you need to reschedule or cancel, please contact us as soon as possible by text or email. We work with a limited schedule, so early notice helps us manage appointments smoothly and offer the time to another client.
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